How to Validate the CeCertificate


Each CeCertificate is identical to its paper sibling, but presented in an electronic, secure and verifiable format. The credential can be validated online one of two ways:

1. CREDENTIAL VALIDATION PAGE To ensure the credential information is valid, a CeCertificate should be validated through the American Osteopathic Association's (AOA) website using a 12-digit Certified Electronic Document ID (CeDiD), along with the first two letters of the name as it appears on the document.

2) DIGITAL SIGNATURE Each CeCertificate is digitally signed by CeCredential Trust. When the document is viewed through Adobe Reader or Acrobat versions 9.0 or higher, it will reveal that a Digital Signature has been applied to the document. Adobe Reader® and Acrobat® use a blue ribbon across the top of the document to indicate that the document has not been tampered with, and is therefore authentic.

Attn. Mac users: When viewing an official electronic credential from the AOA, the software utilizes Adobe’s secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat 9.0 or higher. The default Mac preview application will not display the document correctly.

Questions or Concerns

If you have any further questions, or need additional help, please contact us. For all inquiries, we ask that you kindly include the CeDiD number, AOAID, and the name of the member as it appears on the credential.

CeCertificate FAQ

Where do I go to get access to my CeCertificate?

You can obtain your CeCertificate through the AOA Physician Portal which has a direct link to CeCredentialTrust, a third party vendor of the AOA.

Can I obtain an electronic copy of my certificate if I was awarded my certificate prior to November 1, 2017

The implementation date for the creation of CeCertificates is November 1, 2017. CeCertificates will be provided to AOA diplomates with initial or Osteopathic Continuous Certification (OCC) certificates issued on or after November 1, 2017. Diplomates with certificates issued prior to November 1, 2017, please email us at certification@osteopathic.org for details.

Can I download the CeCertificate? Can I send it via email to others?

Yes, you can download a digitally signed copy of your CeCertificate. You can then email it to anyone you desire, and it will retain the Adobe Digital Signature and CeDiD for validation purposes.

How do I know if the CeCertificate I received is valid?

There are two ways to validate your electronic certificate (this also is noted on the second page of the certificate).

  1. Validate through the AOA website, https://certification.osteopathic.org/validate or by clicking the link on the 2nd page of the CeCertificate and typing the necessary information where indicated.
  2. If you are using Adobe Reader or Acrobat 9.0 or higher, you will be able to view the Digital Signature which is shown at the top of the PDF, and is part of the overall security of the document. If the Digital Signature shows a Blue Ribbon, it means that document has not been tampered with; any other symbol signifies the document cannot be trusted.

Please note: Other PDF/digital readers and some mobile devices may not be able to show the Digital Signature/Blue Ribbon.

Why does the certificate used to digitally sign the documents say CeCredential Trust?

CeCredential Trust is the branded name of the digital signature that the AOA’s vendor uses to digitally sign the CeCertificate.

When I pull up my CeCertificate on my iPhone/iPad it only loads half way on the screen and then a line appears.

This issue is due to the version of your operating system on your tablet, or the PDF viewer that the browser is using to open the CeCertificate. In the case of the iPhone/iPad, updating to the most recent iOS operating system usually solves the problem.

I am using a web browser to open the PDF, but it will not open properly.

The CeCertificate is best viewed in Adobe Acrobat or Acrobat Reader. Some features may not be available when viewed in a web browser’s default viewer. Please change the default viewer in your web browser so that it utilizes Adobe Reader or Acrobat.

Attn. Mac users: When viewing an official electronic credential from the AOA, the software utilizes Adobe’s secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat 9.0 or higher. The default Mac preview application will not display the document correctly.

What if I try to print my CeCertificate?

The CeCertificate has printing disabled so it cannot be printed. Your CeCertificate is only official as long as it is in its original form.


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