Preparing for your remotely-proctored exam

The following information is provided to assist AOA Board Certification candidates and diplomates with navigating the process of completing remotely-proctored certification exams.

Before your exam:

Get started by viewing a short video focused on how to prepare and what to expect on the day of your exam.

It is strongly recommended that you complete your online exam using a personal computer for which you have administrator access. IMPORTANT: Work, hospital, or Chromebooks will not be able to download the required secure browser necessary to complete your exam.

It is important to ensure your computer system is up to date and as stable as possible. Be sure to install and run any recommended system updates on a regular basis and well in advance of the exam to ensure a smooth experience throughout the testing process. We strongly advise you not to wait until the day of the exam to ensure your system is up to date.

For the best experience, we recommend using Google Chrome as your internet browser. If not already installed, please download Chrome prior to your exam. All popup blockers will need to be disabled. To disable the popup blocker feature, follow the steps below depending on the type of computer you will be using.

Disabling popup blocker in Chrome on a Mac:

  1. Click on the (…) symbol in the upper right corner of the screen within your Chrome browser window.
  2. Select “Settings” from the dropdown menu.
  3. Select “Privacy and security” from the menu located on the left side of the screen.
  4. Select “Site Settings” in the center menu.
  5. Select “Pop-ups and redirects” in the center menu (you may need to scroll).
  6. Ensure the option for “Sites can send pop-ups and redirects” is selected.
  7. Click on “Add.”
  8. Copy the URL https://paradigmtesting.excelindia.com/TNA/TAAdmin/Common/Login/Login.aspx and paste it into the box.

If using a Mac, you must download the most up-to-date OS operating system (High Sierra 10.13 or higher) in order to complete the online exam.

Disabling popup blocker in Chrome on a PC:

  1. Click on the (…) symbol located in the upper right corner of the screen within your Chrome browser window.
  2. Select “Settings” from the dropdown menu.
  3. Select “Privacy and security” from the menu located on the left side of your screen.
  4. Select “Site settings” in the center menu.
  5. Select “Pop-ups and redirects” in the center menu (you may need to scroll).
  6. Ensure the option for “Sites can send pop-ups and redirects” is selected.

If you have tested with MonitorEdu before, please delete and reinstall the newest version of the secure browser: https://clients.paradigmtesting.com/remote-proctoring-files/.

Pre-test Technical Check and Setup:

Take a moment to access a practice exam and become familiar with the exam platform on the PARADIGM testing site. Please note that the practice exam is not specialty-specific.

On exam day:

Before connecting with your proctor, make sure the following programs are not running in the background on your computer:

  • Skype
  • Microsoft Teams
  • Slack
  • GoToMeeting
  • Zoom
  • Cisco Webex
  • Team Viewer

Be prepared to accommodate the following requirements:

  • Show a valid government-issued ID that matches the name listed on your exam application.
  • Provide your AOA candidate ID number.
  • Prepare a clear exam area with only your computer and cell phone readily accessible.
  • You may have bottled water, but with no labels.
  • Scheduled breaks may be provided depending on the length of your exam (you should consider using the restroom in advance).
  • Ensure that your laptop and phone are plugged into a power source. You should not rely on the battery.

Please note: Lab values, scratch pad and a calculator will be provided online via the MonitorEDU platform.

When you are ready to begin the exam, connect with your proctor by visiting https://monitoredusched1.com/aoa and completing the form for your specialty certifying board. Please note: You may connect with a proctor no more than 15-20 minutes before your scheduled exam time.

If you have questions regarding the exam platform, contact MonitorEDU by emailing Candice@monitoredu.com and/or Kaiti@monitoredu.com, or connect with a MonitorEDU representative using the live chat feature.

Disclaimer:

The remote-proctored exam is web-based and certain performance aspects fall outside of our control. These include (but are not limited to):

  • Candidate’s internet speed and connection.
  • Candidate’s web browser.
  • Candidate’s network issues.
  • Other users on the same network who may be using streaming services for movies or gaming. It is strongly recommended that other users not use the same network during the time of exam administration.